Terms and Conditions

Welcome to Sulla Wellness Club website (“Website”). By downloading, accessing, or using the App or Website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use the App or Website.

1. Use of the App and Website

  • The App and Website are intended for use by members and prospective members of Sulla Wellness Club (“SWC”).
  • You must be at least 13 years old to use the App and Website. If you are under 13, you may use the App and Website only with the consent of a parent or guardian.

2. Account Registration

  • To use certain features of the App and Website, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Membership and Class Reservations

  • The App and Website allow you to manage your SWC membership, book classes, and access other services.
  • Class reservations are subject to availability and may be governed by additional policies or guidelines, which will be communicated through the App, Website, or directly by SWC staff.

4. Payments and Fees

  • The App and Website may offer features that allow you to make payments for memberships, classes, and other services. All payments are processed through secure third-party payment providers.
  • You agree to pay all fees and charges incurred in connection with your account at the rates in effect when the charges were incurred. All fees are non-refundable unless otherwise stated.

5. Cancellation and Refund Policy

  • Cancellations of class reservations must be made in accordance with SWC’s cancellation policy, which may be updated from time to time and communicated through the App and Website.
  • Refunds, if applicable, will be processed in accordance with SWC’s refund policy.

6. Health and Safety

  • By using the App and Website and participating in SWC activities, you acknowledge that you have consulted with a medical professional and are in good health to participate in fitness activities.
  • You agree to adhere to all health and safety guidelines provided by SWC and to act responsibly while participating in any activities.

7. Intellectual Property

  • All content, features, and functionality (including but not limited to text, graphics, logos, and software) provided through the App and Website are owned by SWC or its licensors and are protected by intellectual property laws.
  • You may not reproduce, distribute, modify, or create derivative works from any content provided through the App and Website without prior written consent from SWC.

9. Privacy Policy

  • Your use of the App and Website is also governed by our Privacy Policy. By using the App and Website, you consent to the practices described in the Privacy Policy.

10. Limitation of Liability

  • To the fullest extent permitted by law, SWC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the App, Website, or participation in SWC activities.

11. Modification of Terms

  • SWC reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms in the App and Website. Your continued use of the App and Website after any changes signifies your acceptance of the updated Terms.

12. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Indonesia.

13. Contact Information

  • For any questions or concerns about these Terms, please contact us at hello@sullawellnessclub.com
 
 
 
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